Many items, whether packaging or support items for the restaurants, are changed over time for various reasons. McDonald’s Canada uses a change form that requires several sign-offs before a change can be approved. Business managers from several departments must sign off; however, it was recognized that another sign-off should be added – sustainability.
By adding a sign-off requirement for the Manager of Sustainability, it provided that manager with the ability to review all proposed changes and provide input and advice to modifications that have an environmental impact.
The Manager of Sustainability is now fully aware of all changes under consideration and has an understanding of why the change is being proposed. This enables a better awareness of the changes taking place and the reason why, but also allows for the possibility of providing important feedback.